About Microverse

We believe the place where you are born shouldn’t determine your opportunities in life. We provide access to global opportunities by offering a world-class education no matter where you come from.

Microverse is an online school for software developers where students learn to work remotely with people from around the world. Students don’t pay tuition until they get hired and start a global career.

We are backed by amazing global investors including Y Combinator, General Catalyst, and many world-class angel investors, such as Paul Graham, Paul Buchheit (the creator of Gmail), and Kevin Hartz (the founder of Eventbrite). We are a passionate and fast-moving team of global citizens working remotely from 12+ countries.

Being remote-first and transparent, we take pride in the amazing remote culture we are building, while also making time for in-person time with team members around the world (when it is safe to do so). We are a small but mighty team of curious, life-long learners, who love tackling challenges and helping shape the future of education.

Talent is universal, but opportunity is not. We’re on a mission to change that. With the recent closing of our Series A, there has never been a more exciting time to join our growing team.

The role

The Career Services organization works directly with the students toward the end of our program, ensuring that they have the support they need while navigating the difficulties of the job search, landing their first job, and starting to grow in their careers. We work with each student individually to help shape the path that will be best for them. We believe that remote work enables our students to work from wherever is best for them, continuing to support their families and local communities while improving their financial situations.

The Head of Career Services is a leadership role within the Career Services organization working on providing strategic leadership, organizational structure, and operational management to a growing team responsible for driving professional skills development and job placement for all our Micronauts, providing career coaching to job searchers and alumni, nurturing partnerships to improve placements, and cultivating our ongoing connection with our alumni community. This role is a combination of strategic planning, leadership, and management duties. You will work closely with both the Core Program team who facilitate professional skills development for students while they learn as well as the Finance team who work with alumni on repaying their income share agreement.

Responsibilities

  • Set the vision for the Career Services org in alignment with our company OKRs, using data to drive outcomes, and prioritizing work to ensure the CS org is strategically aligned with the rest of the company.
  • Drive the team toward hitting operational goals and report regularly on operational metrics.
  • Manage organizational operations, both internally and externally, and ensure that we have scalable, measurable, repeatable processes.
  • Forecast and implement hiring plans for a growing organization.
  • Manage training and professional development paths for team members.
  • Help iterate on the structure of the organization to ensure we are growing functionally and efficiently.
  • Guide and train coaching leads as they manage sub-teams of career coaches.
  • Drive the organization toward strong outcomes and get support from product teams as needed to iterate on our offerings to ensure students are quickly landing high quality jobs and alumni continue to stay connected and growing in their careers.
  • Manage and develop ways to place our job seekers with hiring partners. This may be by doing the work yourself or bringing on team members to build out our business development pipeline.
  • Ensure we are managing and developing our alumni community, as they are a key part of our success as a school and a business.

Requirements

  • Demonstrated operational excellence while leading a team.
  • 3-5 years of relevant experience in a leadership role managing a team, setting strategy, and supporting business operations.
  • Experience defining strategy, setting OKRs, and driving initiatives to achieve them.
  • Experience working for a fast-growing startup.
  • Be comfortable with change, ambiguity, autonomy, and possess a willingness to take data-driven risks in a fast paced environment.
  • Excellent verbal and written communication skills.
  • Experience leading and developing cohesive teams, managing performance and productivity, strategic planning, and contributing to organizational leadership.
  • Demonstrated passion and experience in employment and career development, relationship development, program planning and execution, group facilitation and engagement, advising stakeholders, and a strong knowledge of trends in internships, employment, the global tech market, and industry networks.

You ideally…

  • Have high empathy for working with individuals from different countries and cultures.
  • Are eager to experiment and learn.
  • Are based in Africa, Europe, or the east coast of the Americas (for max. timezone overlap with the rest of the team).
  • Consider yourself to be a global citizen and are passionate about making opportunities more equally distributed around the world.
  • Have some experience working with a remote or distributed start-up, either as an employee or consultant.

Benefits

Why you might be excited to come work with us

  • Opportunity to join a fast-growing, mission-driven company and make a positive impact on thousands of people around the world
  • Leading remote-first working culture shaping the future of work
    • Work from wherever you are the happiest
  • International company retreats with our global team once every ~9 months
  • Learning and development budget for books, courses, and conferences
  • Hardware & office set up stipend
  • Unlimited PTO and 12 weeks fully-paid parental leave
  • Work alongside our fully distributed team from 12 different countries
  • Our team believes in and embodies our core values:
    1. We are global citizens
    2. We are passionate about our mission
    3. We invest in people
    4. We are eager learners
    5. We are transparent
    6. We take ownership of our work
    7. We live a harmonious life

How to Apply

  • Send us a short paragraph telling us why you think you are a great fit for this position and include the word “ice cream” to make sure that you read the entire job description. Applications without a cover letter introduction including the word “ice cream” will not be moved forward in the process. Please be sure not to skip this if you’re truly interested in working with us!
  • This position is a full-time remote position.

Hiring Process:

  • Due to the high number of applications we receive, we will only be able to get back to you if we decide to move forward with your application.
  • If you pass the first screening, we will invite you to the second step of our hiring process where we use a tool called Hireflix to ask a few questions. We use this tool to promote asynchronous communication and to achieve a more objective initial screening – both of which are very important in our remote environment.
  • Following steps: Interview with the hiring manager, take-home assignment, general and cultural interview with a member of the Career Services team, then a cultural interview with our CEO.

Salary Description

At Microverse, salaries are transparent and based on location and experience. The salary range for this role could be between $66,728.98 – $136,134.38. We used Kiev and New York City for the range benchmarks.

Some example salaries for locations are below:

Lagos: $82,079.69 Warsaw: $80,789.56 Kiev: $66,728.98 Bucharest: $70,786.35 Mexico City: $71,562.30 Sao Paulo: $67,906.93 New York City: $116,354.17

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