Job Description

You Will:

  • Drive the CCO policy governance program by creating policy governance documentation that adheres to the standards set within the CCO policy governance framework.
  • Work within the CCO policy governance framework, including creating policies and associated documents, synchronizing policies with regulations and associated requirements/controls, logging all documentation, approvals, and interactions in a central policy repository, and tracking approval requirements.
  • Collaborate with CCO subject matter experts to manage the policy inventory, including providing assistance on the development, socialization, and update of policies, programs, and procedures.
  • Assist the CCO Policy Manager with ongoing and purpose-built reporting by tracking policy life-cycles, including approvals, revisions, and implementations.
  • Manage work-streams and identify potential efficiency gains or meaningful iterative changes, follow-up with policy owners to determine issue resolutions and escalate to the CCO Policy Manager when needed, and build relationships with compliance and other partners.
  • Execute on all program goals, work within systems used to support policy initiatives, and assist in the identification of cross-enterprise issues.
  • Adhere to established communication plans and resources regarding the CCO policy program, and occasionally deliver policy management presentations.
  • Work within the CCO-wide system of record for policies.
  • Extract meaningful insights from policy management projects, and present findings to the CCO Policy Manager and larger OE team in a digestible format.
  • Be an innovative expert with partners helping teams achieve their goals.
  • Build relationships and credibility with business leads, peers in OE, external partners, and regulators through collaborative and independent projects


You Have/Qualification:

  • 3-5 years of experience in policy governance roles
  • Experience holistically managing 1-2 business units from a policy governance perspective
  • Demonstrated ability to work with stakeholders to identify and remediate gaps (regulatory, operational) in governed documentation
  • Experience managing competing projects, with ability to effectively prioritize and shift with little to no notice
  • Ability to translate “big picture vision” into clear and actionable deliverables
  • Data reporting and KPI development experience
  • Demonstrated ability to transform conceptual documentation requirements or existing documentation into standardized, comprehensive policies, procedures, and programs
  • Policy governance experience in Fintech, Banking, payments or related field
  • Demonstrated ability to influence cross-functional partners to come to consensus on mutually beneficial decisions
  • Drive to learn and leverage new sets of skills or knowledge outside of core job functions
  • Ability to work through ambiguity that includes drive for independent decision making, while also possessing the awareness to request assistance from peers or leaders, when appropriate

Even Better:

  • 5-7 years of experience in policy governance roles
  • Experience working in other capacities within the risk management lifecycle, including issue management, risk assessment, audit response, control testing, product policy review, or compliance
  • Certified Corporate Governance Professional (CCGP) certification

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $106,600 – USD $159,800
Zone B: USD $99,100 – USD $148,700
Zone C: USD $90,600 – USD $136,000
Zone D: USD $80,000 – USD $120,000

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