Franchise Coordinator

What You’ll Do:

• • • A high-impact role on our Franchise Sales team

• • • Review incoming leads to assess their suitability and alignment with franchise criteria and model
    • Work with Account Executives (AE) to oversee initial screenings and qualification calls with prospective franchisees to gather essential information and assess their interest and qualifications

• • • Provide support by facilitating communication and coordination between leads and AE
    • Assist in scheduling meetings, appointments, Discovery Days and follow-up activities to move leads through the sales pipeline efficiently

• • • Own and maintain reports and dashboards to track lead flow metrics, including lead volume, conversion rates, and lead sources
    • Maintain detailed records of lead interactions and status updates in CRM systems for reporting and follow-up purposes
    • Analyze lead data to identify trends, patterns, and opportunities for process improvement and optimization
    • Prepare regular reports and presentations on lead flow performance for management and stakeholders

• • • Conduct research on potential markets and competitors
    • Analyze data to identify trends and opportunities for growth
    • Assist in defining and mapping territories using our GIS (Geographic Information System)

• • Maintain and manage lead files through execution, ensuring adherence to all contractual obligations, including timely flagging of renewals, riders, and amendments
  • Collaborate with legal and operations teams to address contractual issues promptly by ensuring accurate and accessible documentation
  • Manage and update internal term sheets for partners and franchisees
  • Ensure all commercial terms are accurately reflected in the system and kept current

What We’re Looking For:

• • Bachelor’s degree in Communications, Business, or equivalent preferred
  • At least 1 year of previously supporting a fast-paced Sales team
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software
  • Ability to work independently and as part of a team
  • Strong problem-solving skills and the ability to handle multiple tasks simultaneously

What We’re Offering:

• • 4% 401k match
  • Significant equity grants in a rapidly growing organization
  • Robust medical benefits
  • Full remote work from any of our currently approved US states
  • Generous internet & phone stipend