Fintech Compliance Manager, Banking

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Toast Fintech Compliance  Program provides a compliance by design embedded approach to compliance program management , with an emphasis on product lifecycle management, while enabling the business to innovate and deliver quality products and solutions to serve our customers.

Toast, Inc. seeks a positive and vibrant Manager to maintain the Fintech Compliance  program for banking products through the management, and enhancement, of the product specific compliance programs. Products in scope include: commercial deposit account, debit cards, prepaid payroll cards, earned wage access, billpay and stored value cards.

About this roll* (Responsibilities)

• Oversee and implement the banking product specific compliance management program within Toast’s Fintech Line of Business.
• Facilitate the  identification, assessment, and mitigation of compliance risks and control gaps  within the respective product areas.
• Provide advisory support on the development of new products, and enhancement of existing products, to ensure regulatory compliance. .
• Lead relevant  compliance committees, providing visibility to senior leadership, including escalations as needed.
•  Assist the Global Testing team in the creation and execution of product specific compliance testing programs.
• Partner with the Fintech business  on the creation and maintenance of regulatory compliance policies, procedures, controls, and strategies, while advising on emerging risks.
• Develop and facilitate necessary compliance training.
• Support and oversee the fintech banking issue  management processes.
• Monitor product specific regulatory changes and support regulatory change management processes.
• Facilitate reporting to bank partners, partner reviews or testing, vendor management, and other administrative functions to support bank partner relationships and meet obligations.

Do you have the right ingredients*? (Requirements)

• Bachelor’s Degree or certification required (CRCM preferred).
• Direct experience managing compliance programs for banking products, specifically,  commercial deposit accounts, debit cards, prepaid payroll cards, earned wage access, billpay services, stored value cards payments, and consumer, etc.
• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience
• 5+  years of experience in a compliance, risk, or audit role at a financial institution providing commercial and/or consumer non-investment banking products (Fintech or payments industry preferred)
• Experience maintaining fintech-oriented frameworks, bank partnerships and third party vendors programs..
• Familiarity with operational processes and regulations  related to banking products. Ability to work well with ambiguity and synthesize large amounts of complex information.
• Strong communication skills (both written and verbal).

Special Sauce (Nice-to-Have Skills)

• CAMS
• Prior money transmission experience