Executive Business Partner to CEO

RESPONSIBILITIES:

• Involved in a variety of projects spanning all parts of Talkdesk including internal initiatives, new market explorations, etc
• Provide a bridge for smooth communication between the CEO, and executives across Talkdesk, enabling effective cross-functional collaboration across the organization
• Collaborate with other Talkdesk teams focused on Sales and Partnerships, FPA and Investor Relations, and Business Development
• Aligning with the CEO on the vision across all business functions and driving initiatives to achieve that vision
• Serve as a primary liaison between Talkdesk and its Board of Directors
• Project manage Board meeting prep and creation of Board meeting materials
• Provide a bridge for smooth communication between the CEO and execs across Talkdesk, enabling effective x-functional collaboration across the organization
• Drive growth by driving business cadence – leadership offsites, monthly business reviews, weekly and monthly sales meetings
• Successfully complete critical aspects of deliverables – setting agenda, drafting correspondence, and following up on initiatives to facilitate the CEO’s ability to effectively execute on top priorities
• Work with the CEO and Talkdesk’s PR & Communications team to prioritize inbound speaking and interview requests for the CEO
• Prepare and present to internal and external audiences. Manage and drive company-wide meetings/ All-Hands
• In the situations where CEO has multiple commitments, recommend best path and fill in for him as at the other commitment

REQUIREMENTS:

• 10+ years of relevant operating experience, with experience building teams
• Experience managing complex projects and operations
• Significant cross-functional project experience, working with many stakeholders, across departments, etc
• Operating experience in multiple departments is ideal
• Natural executive presence and comfortable working with senior leaders
• Structured thinker with a strong bias towards problem-solving
• An extreme growth mindset, driven by intense curiosity
• Organizational and Process management skills to manage a wide range of incoming requests and responsibilities
• Ability to create order and direction out of abstract and unclear information
• Emotional intelligence and the ability to establish strong and trusting relationships
• Excellent relationship building, communication and influence skills