As the Employee Onboarding Manager, you will help lead our new hire Onboarding program and processes to enable every new teammate to thrive and grow meaningful careers within Demandbase.  This position reports to the Sr. Director of Learning & Development. Qualified applicants currently residing in San Francisco, Austin, or New York City are encouraged to apply. Although this is currently a remote role, at some point in the future you may be asked to come into the office 1-2 days per week.

What you’ll be doing:

We currently have a thorough and scalable bi-weekly onboarding program built. With the growth of our internal team based on the needs of our business, we’re looking for a new teammate to take over the ownership / sustain this New Hire program, revising as they see fit and being the “face” of Demandbase (as apart of a stellar L&D Team) for our new joiners!

Onboarding Learning Program Execution:

  • Own internal L&D onboarding and new teammate transitions to ensure engagement and positive integration and employee experience
  • Run an attentive first 2-days with new hires every other week, then 30-60-90 day onboarding programming that scales with a personal touch
  • You will be responsible for ensuring that all new hires understand what Demandbase does and can deliver an elevator pitch within their first 30 days
  • In partnership with our L&D Team, promote and market the L&D New Hire Workshop Offering around general skills required to be successful here at Demandbase
  • Measure effectiveness of ongoing onboarding program via Tangelo surveys, qualitative and quantitative data.

Onboarding Stakeholder Management:

  • Align and collaborate with internal stakeholders (hiring managers and leaders across the business) to understand new hire onboarding requests and learning needs
  • Set up new hire introductions to key people within each BU
  • Partner with People Partners, HR Operations, and other key teammates to ensure new hire success during the onboarding process

Facilitation and hosting:

  • Host a weekly welcome call for all new hires and act at the point-of-contact for their first 6+ months here (if you don’t have the answer but know who does, your job will be to point them in the right direction.)
  • Host a new hire “cohort connect” every month for each cohort of new hires. You will invite executive and guest speakers, ensuring that new teammates feel welcomed into the community and culture.
  • Potential for future – Host a new hire “boot camp” on a quarterly basis; you design the agenda to best support the new hire group and tap key speakers for content. You’re comfortable facilitating a large group on zoom.

Ongoing Learning & Development:

  • Create newsletters and communications, manage relevant pages on internal L&D google site, manage new hire slack channel.
  • Manage and promote relevant content globally on our Dedicated Learning Days from key learning partners like Masterclass, Pluralsight, University of Digital or Pavilion.
  • This role will start with an onboarding focus and has the opportunity to grow into leading your own L&D initiatives, creating your own content and classes.

What we’re looking for:

  • 3-4 years of professional experience in L&D, enablement, sales, program development, or corporate training
  • Experience onboarding employees or sustaining onboarding programs
  • Experience managing internal stakeholders and working cross-functionally with different levels across the organization
  • Someone who is self-aware and prioritizes their own growth, career advancement and skills development; through this, you inspire and reinforce a culture of learning
  • Global (US, UK, India) experience a plus
  • Tangelo, Acuity and Google Suite experience a plus (or growth mindset to learn new tools)
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