Snapdocs is a rapidly growing company backed by investors like Sequoia, Y Combinator, F-Prime and Tiger Global. We’re an innovative team taking on the extensive mortgage market, bringing scalable and sophisticated software to a pillar of the US economy that still relies on fax machines and manila envelopes.

Snapdocs is looking for a Director of Strategy & Operations – Product Marketing to join a high performing team that is integral to Snapdocs’ success. Are you a highly analytical, data-driven problem solver, willing to roll up your sleeves and do whatever it takes to make the business successful? Then we should talk.

The Director of Strategy & Operations will join the Product Marketing team whose focus is to identify, analyze, and resolve the critical issues facing our business. This team leads cross-functional projects to drive strategic decision-making across the whole company, working closely with leadership across the organization. You will bring proven methods and solutions with you to improve the way we work, help fine-tune our growth strategy, implement scalable programs across teams, and deliver operational improvements.

What You’ll Do

  • Strategize – Create and work on strategies to drive dramatic improvement in our execution in partnership with operational leads
  • Engage – Improve the way we onboard, work, and build relationships with our customers and partners
  • Optimize – Implement scalable programs and best practices across diverse teams to guarantee outstanding operations
  • Research – Delve into quantitative and qualitative data to identify and implement the best answers to our most difficult problems
  • Experiment – Use data-driven insight to drive everything from workflow changes to growth strategy and sales enablement
  • Analyze – Build models to evaluate the economic and strategic costs and benefits of recommended strategies and tactics
  • Influence –  Work across the organization in partnership with other functions to guide strategic projects and harness opportunities

About You

  • Growth minded – You like being presented with a problem and coming up with a plan. You have demonstrated sound business judgment and are confident to act amidst uncertainty
  • Bias to action — We are often the pace setters of the organization, pushing to drive learning and outcomes at commercial speed
  • Accountable – You want to manage the outcome and help improve our most essential growth and profitability metrics. You feel a deep sense of ownership to company outcomes
  • Entrepreneurial – You want to shape the direction of the company
  • Generalist – You seek exposure to different types of problems and want to try your hand at different sides of the business
  • Relationship-builder – You can influence and motivate people at all levels across a variety of responsibilities. You know when to apply different approaches with tact to drive outcomes and build relationships


  • Management consulting, finance, or business development experience required.
  • 2-4 years post-MBA or 7+ years experience at a top tier consulting firm; MBA degree is preferred but not required
  • Proven track record of leading initiatives, hitting goals, and succeeding in a fast-paced team environment
  • Demonstrable experience with both strategic problem solving and process improvement
  • Comfort with direct communications–both giving and receiving feedback in the spirit of improving quickly
  • Expert communication and interpersonal skills
  • Experience in an operating company with a proven track record of success in positions of increasing responsibility
  • High-growth or early-stage start-up experience or a Real-estate background is a plus, but not essential
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