The Director, Revenue Operations is a critical member of the Revenue & Operations organization, reporting into the Head of Global Revenue Operations & Deal Desk. In this role you will be responsible for building, improving, and overseeing a portfolio of processes, tools, and services that contribute to Vimeo’s performance, competitiveness, and operational excellence.

You will be leading an effective Revenue Operations team that delivers the day to day operations and planning efforts related to our Sales Assisted organization. You will work cross functionally and with leadership to develop relevant insights to support business decisions.

What you’ll do:

  • Support pipeline management and sales forecasting, ensuring high levels of quality and accuracy in planning efforts, including territory design and management
  • Conduct data audits and collaborate with the System Operations team to drive continuous improvement in business processes
  • Collaborate with marketing to optimize lead management processes, metrics, and policies
  • Implement and optimize tools and processes for the sales organization to enhance effectiveness, productivity, and efficiency
  • Identify opportunities for process automation and optimization, prioritizing scalability and growth
  • Identify inefficiencies and blind spots in tracking core sales metrics and KPIs, such as sales bookings, account profitability, opportunity analysis, sales velocity, rep productivity, and churn prevention
  • Drive requirements to build and maintain standardized reports and dashboards to provide sales leaders with visibility into their businesses and support executive-level reporting
  • Drive data quality, integrity, standardization, and controls to ensure accurate reporting of sales, commissions, billings, sales forecasting, and ARR
  • Document and ensure compliance with opportunity management and crediting rules for commissions
  • Own Sales Compensation policy and process. Assist in developing and maintaining the system for calculating commissions owed
  • Contribute to the development and execution of strategic partner and channel initiatives to track necessary metrics and evaluate performance
  • Own business requirements that optimize the sales stack (Salesforce, BI tools like Tableau, Outreach, Zoom) to maximize efficiency and performance

Skills and knowledge you should possess:

  • Minimum 5 years of experience in sales/revenue/finance operations, preferably within high-growth technology or SaaS environments
  • Minimum 2 years of management experience
  • Automation through complex / advanced logic and modeling
  • Organized & Detail Oriented: Ability to keep track and deliver on multiple deadlines and ongoing initiatives
  • Data Driven: Ability to analyze data and provide insightful actionable recommendations
  • Collaborative: Works well with cross functional stakeholders in a collaborative and feedback driven environment
  • Experience supporting enterprise sales organizations, customer success, marketing, etc. in a complex, ever changing organization
  • Lead generation and GTM strategy development experience with a focus on addressable market analysis is a plus
  • Knowledge of Salesforce CRM, ICM, SPM and Excel required
  • Ability to drive change across functional and business boundaries
  • Strong communication and interpersonal skills
  • Self-motivated and able to handle multiple competing priorities


Targeted Base Salary Range: $137,000 to $202,500

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