We’re looking for a Director of National Accounts to own the relationship with Garner’s national clients and brokers. This role’s focus is relationship management, understanding client needs, and day-to-day execution. As the point of contact for key client stakeholders, this person will have the ultimate goal of ensuring client happiness.

Responsibilities will include:

  • Own our largest client and broker relationships
  • Collaborate with product, sales, and member services teams to ensure that Garner’s enrollment and engagement goals are met
  • Track client success KPIs and develop internal escalation and communication plans
  • Communicate regularly with economic buyers and members to understand ongoing needs

The ideal candidate has:

  • 7+ years of account management experience with enterprise clients (B2B SaaS); experience in employer health benefits required
  • An ability to manage complex projects and achieve results against tight deadlines
  • A track record of building relationships with sophisticated external stakeholders
  • A desire to work in a rapidly evolving startup environment
  • A desire to be a part of our mission to improve the healthcare system

The base salary range for this position is: $145,000 – $175,000 annually. This position is also bonus eligible. Compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans.

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