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Our Enterprise Account Management team is responsible for managing all expansion within our customer base in this segment and generating pipeline by prospecting into key accounts.. As a Director of Enterprise Account Management, you will be responsible for the strategy and the success of this scaling team. You will work cross-functionally with key stakeholders across the business to drive revenue growth predictability within the segment.
This is a remote opportunity within Canada and the US.

What we’re looking for:

    • 5+ years of experience leading Enterprise Sales/Account Management teams.
    • Several years managing teams larger than 25 people with 1st and 2nd line managers.
    • Someone who has managed a gross revenue quota of $20m+ annually.
    • A leader with experience overseeing ICs and teams in different regions including EMEA/APAC.
    • Great familiarity and success negotiating deals above $250k in ACV.
    • Excellent communication skills over email, chat, phone and video calls – you are someone who has strong business acumen, actively listens, and has the ability to confidently have conversations with executives and key stakeholders in the sales process.
    • Someone who is very hands-on, leads by example and is focused on the development of their team.
    • Strong technical aptitudes – understanding of the space we are in and the products we sell are critical to success in this role as our end-users are very technical.
    • A strong understanding of how to build account plans and track individual performance and output against those plans.
    • A collaborator – this role represents our biggest customers, their needs, challenges and where we have opportunity. It’s on you to articulate that back to the business to find more success.
    • Excellent organization and time management skills.
    • Someone who is able to accurately forecast their business unit and anticipate/identify trends and patterns in advance.
    • Familiarity with the acronyms SCIM, AD, CLI, SSO.
    • Experience implementing and refining sales methodologies to adapt to the environment we work.
    • Experience using tools such as Salesforce.com, Looker, Outreach, LinkedIn Sales Navigator as well as other tools.
    • A solid understanding of business management and operations, including finance/revenue/pipeline principles
    • An analytical thinker who knows how to turn metrics into decisions and present data in a meaningful and impactful way.
    • It’s a bonus if you have personal or professional experience with 1Password or another password manager. While not required, it’ll help you gain confidence quickly in this role.

What you can expect:

    • By the end of the first month, you’ll have a clear understanding of the industry we are in, our ICP and a good understanding of the levers of success within the enterprise space.
    • You will manage a team of Enterprise Account Managers and people leaders.
    • You’ll live in Salesforce CRM to manage, track and drive all stages of the sales process and behavior, including forecasting and pipeline management.
    • Immerse yourself in current opportunities that the Enterprise Account Managers are working and support them by increasing their qualitative metrics.
    • Proactively report on data to understand why we are winning and losing, and cross-functionally, communicate feedback to continually improve.
    • Develop and implement strategic initiatives which contribute to company OKRs.
United States-based roles only: The Annual salary for this role is between $153,000USD and $207,000USD,
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