A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

What you’ll do at Deel:

  • Help new customers with onboarding and successful deployment during their first 60 days on the Deel platform
  • Becoming an expert user of the Deel platform to train customers and provide credible guidance on features and functionality
  • Partner with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience
  • Suggest ideas for optimizing customer onboarding workflows through process improvements and product automation

Some key qualifications:

  • At least 2-5 years experience in a Customer Onboarding or Customer Success role supporting a B2B SaaS product
  • 2 years experience on enterprise onboardings
  • Focused, action-oriented, and always anticipating next steps: a natural project manager
  • High attention to detail and can design an organized, effective onboarding plan and schedule for clients
  • Enjoy teaching others, be it a customer or a colleague
  • Customer obsessed and have significant experience building customer relationships
  • Team player, and enjoy working on a diverse team.
  • Driven, think on your feet, and thrive in a fast-paced, challenging environment.
  • Clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members.

     

Bonus points if you:

  1. Have experience working with clients and team members from multiple countries and across multiple time zones
  2. Have experience working on a remote team
  3. Have experience working at a high growth startup or scale-up
  4. Payroll/HCM Implementation Experience
  5. Have Fintech or HR tech experience
  6. Are multilingual
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