About us:

It’s simple—we are committed to helping Service Professionals grow their business. 30 million Homeowners utilize our free service. Over 250k rated and approved Service Professionals are within our network. Every 5 seconds, another homeowner reaches out to Angi to find a home service professional for their home maintenance, repair, or improvement project. Our team is looking for customer service focused, and sales driven individuals who want to be part of a fast paced, and fast-growing company.

The Job:

This position is a great combination of customer service and sales, that provides the opportunity to earn commissions on top of a base pay.

  • Making inbound or outbound calls to our customers
  • Giving excellent service and going the extra mile to engage each customer
  • Cross and up-sell other services through quality conversations with customers
  • Participate in meetings and ongoing training sessions

What we offer:

  • $14.77 per hour + commission
  • Medical, dental & vision coverage (including options 100% subsidized by Angi!)
  • Retirement plan with company match (401K)through Charles Schwab
  • Company Equity Program
  • Company match of personal charitable contributions up to $15,000 per year
  • Generous PTO including sick, personal, vacation, volunteer timeand 9 paid holidays  
  • Equipment provided!

What we look for in a Customer Care Representative:

  • Outgoing, with strong interpersonal skills
  • Dynamic, driven, and competitive—Angi is the best, and we want you to be too
  • Ability to multi-task and adapt to change
  • Experience in a customer service or call center setting and upselling preferred
  • Excellent communication skills and a commitment to world class customer service
  • Familiarity with home improvement projects or contractors helpful, but not required
  • Strong working knowledge of personal computers (use of Microsoft Word and Outlook)
  • Strong phone, typing or data entry skills required
  • High School Diploma or GED required
  • Access to high-speed, hardline internet connection
Job Overview
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