You will be familiar with the Contracts team workflow and effectively triage requests through Salesforce and Outlook. You’ll be proficient in framings within Conga and assist in iterations and updates of the CLM implementation. You’ll create and distribute Delivery Notices to SailPoint customers in a timely fashion. You will have built relationships with the Deal Desk, Accounts and global Contracts teams. You may be able to handle NDAs and low-level, low-complex negotiations. You will assist in leading the development of the Contract Analysts to develop and enhance skills necessary to continue to grow.


Roles and responsibilities:

  • Coordinating/allocating responses to internal and external partner requests for assistance with customer and partner agreements and other contract-related requests
  • Managing the lifecycle of a variety of SailPoint templates such as: NDAs, Framework Customer Agreements, Software-as-a-Service (SaaS) Agreements, Schedules/Quotations to Customers, statements of work (SOWs), data protection agreements (DPAs), and transactional documents
  • Assisting with the creation and distribution of Delivery Notices for SailPoint Offerings and Other Services
  • Filing fully executed agreements with attributes identified and linked to customer and partner accounts
  • Maintaining up-to-date account and contract data in Salesforce and contract lifecycle management (CLM) system
  • Undertaking specific project management leadership or support, as needed


Minimum Requirements:

  • 5+ years working in a SaaS company or commercial environment is preferred
  • High aptitude for creative problem solving
  • Strong ability to work and think independently
  • Prior experience with Box, Salesforce, quote to cash system (QTC) and CPQ processes preferred
  • Experience negotiating to NDAs/Confidentiality Agreements and exposure to software licensing agreements – term and perpetual, SaaS solution subscription agreements, consultancy/professional services agreements, Partner Agreements.
  • Excellent attention to detail – methodical, organized, and process driven
  • Excellent communication skills – written and verbal
  • Ability to deal with all levels of stakeholders and colleagues and to facilitate co-ordination of cross-functional teams
  • Proficient in Salesforce and Microsoft Office (including Word, Excel, PowerPoint)
  • Ability to manage multiple matters, under pressure and in line with Quarter-End and Year-End timescales



Bachelor’s degree or global equivalent experience



Fully remote role based in any US city

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