Content Developer: Altium 365 Onboarding and Enablement

Role Overview: As a Content Developer for Altium 365, you will spearhead the creation of compelling and informative content aimed at facilitating customer onboarding and adoption of the Altium 365 platform and associated applications. Your role will be instrumental in developing comprehensive enablement materials, including written guides, videos, and training resources, to empower users globally and ensure they maximize their experience with our cutting-edge technology.

Key Responsibilities:

1. Content Strategy and Development:
   • Lead the development of comprehensive content strategies tailored to our “One to Many” program’s objectives, focusing on customer onboarding and ongoing education.
   • Create high-quality written content such as user guides, tutorials, FAQs, and knowledge base articles to guide users through the setup, configuration, and utilization of Altium 365 and its integrated applications.
   • Produce engaging video content, including demos, webinars, and instructional videos, to visually demonstrate key platform functionalities and best practices.
2. Enablement Materials:
   • Develop and maintain a repository of enablement materials that effectively address user needs at different stages of their journey, from getting started to advanced usage.
   • Collaborate closely with product management, customer success, and technical support teams to ensure alignment between content development and customer needs.
3. Content Optimization and Performance Analysis:
   • Analyze content performance metrics and user feedback to continuously refine and improve content strategy, ensuring it meets customer expectations and drives adoption.
   • Implement SEO best practices and content optimization techniques to enhance discoverability and engagement across digital platforms.
4. Cross-functional Collaboration:
   • Work closely with cross-functional teams including marketing, product management, and customer success to align content initiatives with business goals and product roadmap updates.
   • Contribute to the development of integrated campaigns and initiatives that support customer acquisition, retention, and advocacy through effective content delivery.

Qualifications:

• Bachelor’s degree in Communications, Marketing, Engineering, or a related field.
• Demonstrated experience (5 years) in content development and creation for software or technology companies, with a focus on user onboarding and enablement.
• Proven ability to create clear, concise, and engaging written and multimedia content for diverse audiences.
• Proficiency in content creation tools and platforms, including CMS, video editing software (e.g., Camtasia), and graphic design tools (e.g., Adobe Creative Suite).
• Strong project management skills with the ability to prioritize tasks, manage deadlines, and collaborate effectively across teams.
• Familiarity with electronic design automation (EDA) software or related technologies is a plus.
• Passion for technology, continuous learning, and improving user experiences through innovative content strategies.

The salary range for this role is $95,000 to $110,000. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location.