We are seeking an experienced Commissions Manager to join our dynamic team. In this role, you will serve as the subject matter expert in all things sales compensation, developing a trusted partnership with both the Sales and Finance organizations. You will be responsible for ensuring current, accurate and complete sales compensation is delivered smoothly and on time.
As a Commissions Manager at Starburst you will:
- Process and prepare monthly/quarterly sales commissions accruals and payouts for all sales teams
- Prepare monthly/quarterly analysis of Annual Recurring Revenue quota credit
- Maintain all commission plans for sales organizations with HR and Finance
- Work closely with HR to track employee changes and distribute compensation plans for new hires, promotions and organizational shifts throughout the year
- Work with Sales and Finance to distribute and configure commission plans in incentive compensation system
- Act as the primary point of contact for commission related inquiries and respond to commissions and bonus inquiries which may include conducting research
- Analyze and assess accuracy of sales reports along with evaluating and classifying sales data.
- Proactively develop recommendations to further automate and improve the commission process
- Maintain documentation and evidence of all commission changes, plans, and payments
- Analyze and back test compensation changes
- Collaborate with teams to ensure accurate data definitions, analysis, and reporting
- Maintain and update employees in commission software application
- Deliver data insights, reports, and dashboards critical to understanding performance and to drive operational efficiency
- Partner with various teams to identify and implement process improvements. Document existing processes that are internal to the sales compensation team (e.g. procedures related to the on-boarding and off-boarding of Sales reps, commission approval process) as well as those intended for Sales teams (e.g. Sales FAQs).
- Special projects or tasks as assigned.
Key Responsibilities:
- Compensation Strategy: At the direction of leadership, implement a comprehensive global sales compensation strategy aligned with the company’s business objectives.
- Compensation Plans: Evaluate and optimize sales compensation plans to motivate and reward high performance while ensuring competitiveness in the market.
- Commission Processing: Accurately process and manage sales commissions using the commissions software tool, ensuring timely and precise payments.
- Performance Analysis: Monitor and analyze the effectiveness of compensation plans and programs, providing insights and recommendations for continuous improvement.
- Compliance: Ensure all compensation practices comply with legal standards and industry best practices.
- Collaboration: Work closely with sales leadership, finance, HR, and other key stakeholders to align compensation strategies with business objectives.
Some of the things we look for:
- Experience: Minimum of 3+ years of experience in sales compensation management, preferably in a B2B SaaS environment.
- Commissions Software: Proficiency in using the SPIFF software tool or similar commission processing systems.
- Analytical Skills: Proficiency with Excel, GoogleSheets and other analytical tools. Strong analytical and problem-solving abilities, with a keen eye for detail and accuracy.
- Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
- Team Player: Ability to work collaboratively across departments and with remote teams.
$145,000 – $155,000 a year
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