Commercial Manager

As the Commercial Manager, you are responsible for focusing on retention and growth of our Mid-Market / Large Account customers

Manage a sales funnel of renewal and new contract opportunities for your target customer segments and accurately forecast on a monthly and quarterly basis
Work cross-functionally to identify growth opportunities, resolution strategies, and ultimately structure contract agreements that drive long-term value to both the organizer and the company.
Proactively drive longer term contracts to minimize future revenue risk
Identify upsell opportunities within the existing account base – prioritizing high value accounts.
Identify new business opportunities through referrals to regularly deliver leads to the acquisition team
Continuously deliver feedback to leadership teams and participate in process improvements and optimization of existing procedures
Responsible for feeding back to the business on competitive threat

3+ years experience in a Sales or Customer Success/Account Management role with a focus on contract negotiation
Demonstrated experience managing customer renewals and upsells with a SaaS product to attain predetermined goals and quotas
Proven ability to manage large opportunity and upsell pipelinesStrong organization skills and superb capabilities with managing a large volume of tasks, responsibilities, and deadlines
Excellent communication skills (both verbal and written), meticulous attention to detail, and a resourceful problem-solving attitude
Experience using CRM software (Salesforce), Microsoft Office Suite (Word, PowerPoint, Excel) and Google Applications (Analytics, Docs, Sheets, Slides)

Basket