Garner’s mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

We’re looking for a Claims Associate to handle the processing of all claims submitted by members of the Garner program.

Responsibilities will include:

  • Managing the end-to-end processing of claims for Garner’s employer incentive program across our entire customer base, which includes reviewing documentation, determining reimbursement eligibility and processing payments
  • Reviewing relevant policies to confirm coverage details and limits
  • Following up with members for additional details as needed
  • Supporting the Garner concierge team in answering incoming member claims questions
  • Responding to inquiries in a timely and professional manner
  • Assisting in the implementation of our claims management system and providing guidance on enhancements


The ideal candidate has:

  • A meticulous attention to detail
  • An affinity for working with numbers
  • A high level of process-orientation and strong digital organization skills
  • Excellent written communication
  • A desire to work in a dynamic, fast-paced environment
  • A willingness to “roll up your sleeves” to get things done
  • A desire to be a part of our mission to improve the US healthcare system
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