Platform.sh is happy to announce that we are seeking a Business Analyst to join as a member of our Data and Analytics department.  The mission of the Data and Analytics Department is to make Platform.sh smarter by enabling a deeper understanding of our customers and our internal operations.  We do this by wrangling an enormous pile of platform events and operational business data into insights that Platform.sh can use to make better decisions and a better product for our users.

The primary mission of this role is to assist our Product team in the analysis and evolution of our pricing model.  You will work with Product leadership to identify our core value metrics and you’ll function as the primary data resource in retooling and optimizing our monetization strategy.  This will be an ongoing mission, so a sense of product and the bigger picture will serve you well in this role.

Responsibilities:

  • You’ll be working within our BigQuery backed data warehouse and learning your way around the various datasets therein.  This is a SQL first position and though there will be some math involved, comfort with data modeling and cleaning are of higher importance than a deep statistical background.
  • You’ll identify features and potential opportunities based on our product data  and provide answers to product and pricing questions related to potential new paid features.
  • You’ll build data models that inform our pricing model, predict optimal price points, and create business cases around proposed features that explain why they should be prioritized.

 

You’ll be working closely with the Director of Data and Analytics to come up to speed on the methodologies of our data practice here at Platform.sh, and you’ll also be working daily with the product team on their specific missions.  This position has multiple possible paths for advancement, and those with an interest in moving into  product management are encouraged to apply.

 

Experience 

You’re likely already using the tools that this job will require – SQL and Pandas in a Jupyter notebook.  The first part of this journey will probably be fairly standard regression modeling.  What comes after that is something that you’ll have a lot of influence over.

Ideally you’ll have some experience producing proper analysis reporting for stakeholders, and will know how to craft a story with the insights you gain.

Some design experience is a plus because you understand that a well crafted presentation doesn’t just contain visuals but the right visuals, doubly so when pitching your ideas to executives and those ideas are about money.  Don’t let this be a blocker though, we have designers with excellent taste on staff.

Experience in the tech industry, but more specifically in the hosting, infrastructure, tooling, or CI/CD portions of the industry.  The Platform as a Service that we’ve built has broad applications and an equally broad number of potential growth channels, so your familiarity with the industry will be put to good use.

Lastly, don’t let your lack of one or more of these stop you from applying.  If you are curious, creative, and looking to join a smart, thoughtful team building some very interesting technology, we’d very much like to have a conversation.

 

This is a remote job. Work from anywhere!

We are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy. If you do not have all the required skills: we are also looking for potential.

About Us

Platform.sh is the end-to-end PaaS that enables you to build, run, and scale websites and apps in the languages and frameworks  your teams need to innovate. We’ve created the leading end-to-end web platform that scales as your organization grows. Whether you’re building a single site in one city or deploying and managing a fleet of sites worldwide, Platform.sh takes care of multi-cloud hosting, management, and operations, so you can focus on development with our included tools, APIs and workflows. Platform.sh is trusted by 5000+ organizations globally to create the best digital experiences.

We want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.

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