Business Analyst 5

Job Title: Business Analyst (BA) – Retirement System
Location: Lansing, MI
Employment Type: Full-Time
About Us:
DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success.
Job Purpose:
The Business Analyst (BA) will support the planning, development, and implementation of business processes, systems, and projects within the client Retirement System. This role will involve collaborating with cross-functional teamsincluding IT, member services, finance, and external stakeholdersto ensure business requirements are met, systems are optimized, and operational goals are achieved. The BA will serve as a liaison between business units and technical teams, contributing to the effective and secure delivery of retirement benefits to state employees.
Business Analysis & Process Improvement:
Analyze, document, and validate business processes, system requirements, and interactions related to retirement benefits administration.
Collaborate with subject matter experts to define and refine business needs for system enhancements, policy changes, and new initiatives.
Create and maintain comprehensive documentation including requirements, user stories, workflows, and use cases.
Support solution design, testing phases (e.g., UAT), and implementation activities.
Recommend improvements to business processes to increase efficiency and service quality.
Monitor project deliverables, timelines, and milestones to ensure alignment with business goals.
Assist in preparing training materials and conducting stakeholder education.
Conduct gap analysis and assess the impact of policy or regulatory changes.
Provide data analysis and reporting to support compliance, performance tracking, and decision-making.
Security & Compliance Support:
Perform tasks in support of internal/external security and standards reviews.
Conduct security risk assessments and recommend mitigation strategies.
Assist with the development and maintenance of security documentation (e.g., System Security Plans, Assessment Reports, Authorization packages).
Support security audits by gathering documentation and demonstrating control effectiveness.
Disaster Recovery & Business Continuity Planning:
Contribute to the development, documentation, and testing of Disaster Recovery Plans (DRPs) for critical systems.
Assist in defining recovery time objectives (RTOs) and recovery point objectives (RPOs).
Collaborate with business units to develop and maintain Business Continuity Plans (BCPs).
Conduct business impact assessments and ensure DRP/BCP strategies align with operational needs.
Participate in tabletop exercises and simulations to test and validate plans, document, and address gaps.
Ensure DRP/BCP efforts comply with client policies, NIST, FISMA, and other applicable standards.
Vulnerability Management:
Coordinate and schedule system, application, and network vulnerability scans in collaboration with infrastructure and security teams.
Analyze scan results, prioritize risks, and support mitigation planning.
Qualifications:
Minimum Qualifications:
Bachelors degree in Business Administration, Information Systems, Public Administration, or a related field.
7+ years of experience as a senior business analyst or equivalent in a government, retirement system, or financial services environment.
Demonstrated experience in business process documentation and cross-functional collaboration.
Familiarity with Agile SDLC, process modeling, and system testing methodologies.
Preferred Qualifications:
Experience with public pension or retirement systems.
Working knowledge of pension administration platforms.
Proficiency in Azure DevOps or comparable tools.
Experience with SQL or analytics tools such as Power BI or advanced Excel.
Industry certifications such as CBAP, PMI-PBA, or equivalent.
Knowledge of state and federal retirement-related regulations.