Performs patient registration and follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for provider services. This position is remote. Employees working under a remote work arrangement may be expected to return on-site periodically for meetings or other events, to pick up equipment and materials, to meet other work requirements, or as otherwise required by their supervisors.

Job Description

• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
• Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
• Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
• Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department.
• Interacts with management and staff members to discuss issues.
• Assists Physicians Billing Service with insurance claim questions.
• Answers patient questions.
• Performs other duties as assigned by the supervisor and/or manager.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

Salary Range

$17.34 – $25.40 / Hourly