Associate Product Manager

Our growing Enterprise Applications team is looking for an Enterprise Product Manager (supporting our CX organization) who is passionate about transforming technology into critical business value.

You will be working on a new product interface for internal users across Coinbase operational and engineering teams. You will synthesize a product vision into key technical decisions and partner daily with non-technical and technical business partners across many teams at Coinbase including, Product, Engineering, CX, Compliance, and Security. You will develop user personas and define and prioritize use cases for each persona to build a backlog and a roadmap for this new product. You will partner with a Technical Program Manager and dedicated engineering team to execute this backlog. You have solid working product, design and technical skills to build and deliver simple and intuitive products. You possess the versatility to understand your stakeholder challenges and translate these into technical requirements for the engineering team. You will work with cross functional partners across a wide variety of teams at Coinbase (Engineering, Customer Experience, Compliance, Security, Product, etc.) to deliver value for internal partners. You will report to a Group Product Manager on a team of PMs and TPMs within our Enterprise Applications and Architecture organization.

What you’ll be doing (ie. job duties):

• Understand the product vision and strategy and help prioritize the feature roadmap accordingly.
• Assist in developing user personas, definition and prioritization of use cases for each persona and define user journeys to build a backlog and a roadmap.
• Build the product backlog including documentation of the Product Requirements Document (PRD) and organizing and maintaining the backlog.
• Support running the backlog grooming and planning sessions to help the scrum team with implementation.
• Ensure Engineering teams have 4-6 weeks worth of refined backlog.
• Assist in making data based decisions by defining and analyzing metrics and KPIs that mature the Product Management function.
• Effectively communicate roadmap priorities with Engineering and cross functional teams.
• Support  User Acceptance Testing ,release sign-off and post release bug and feature prioritization as needed.

What we look for in you (ie. job requirements):

• Bachelor’s degree or higher in Engineering, Computer Science, or related technical fields.
• At least 1 year of experience in Product Management is preferred.
• Experience tackling complex, ambiguous technical challenges.
• Background working within an Agile environment and using Jira.
• Understanding of backend API infrastructure and integrations.
• Experience with data analysis and leveraging data to make product decisions.
• Strong prioritization methods with excellent written and verbal communication skills to navigate difficult trade-off discussions.

Nice to haves:

• Prior AML, KYC  experience in Fintech.
• Product management experience in Customer support applications.
• Prior experience in launching AI  based products.
• Knowledge of Crypto.

Position ID: P66913