You will be responsible for supporting and organizing activities related to improving clinical quality, quality measurement, and using process improvement methods to improve care.

  • Project management of specific quality improvement and patient safety initiatives
  • Partner with the data and technology teams to convert data into actionable patient-centered reports for frontlines and leadership to use in advancing patient safety.
  • Recording improved system workflows and their associated quality measures, and disseminating across the system.
  • Assist with reporting quality metrics for internal and external requirements
  • Serve as a resource to frontline teams for workflow redesign, utilizing QI tools or LEAN approaches. Design QI projects to address selected aims, develop measures of success, and support teams through rapid cycle testing.
  • Implements quality improvement and patient safety education modules for new employee orientation and continuing education.
  • Deeply action oriented: You are excellent at project management, execution, and loop closure
  • Structured “systems” thinker. When engaging with any problem, you think not only about the immediate solution but also ways to help Cityblock efficiently solve that problem at scale through systems and repeatable processes
  • Facile with data organization, analysis, interpretation, and presentation.

Requirements for the Role:

  • Bachelor’s
  • 1-2 healthy quality improvement and ambulatory patient safety experience
  • High-energy, positive team player. You have a proven ability to influence without authority and build strong working relationships with business partners; this is a highly cross-functional role, so a low ego and a high instinct for collaboration are musts

What We’d Like From You:

  • A resume and/or LinkedIn profile


Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $72,891 to $91,000 The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

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