Our Accounting Team is growing, and we are looking for a motivated and driven Accounts Receivable Specialist! This individual will be a key contributor to our order-to-cash process, managing customer and internal stakeholder inquiries as well as our cash collection efforts.


What You’ll Do

  • Own and manage our accounts receivable inbox, responding to internal and external customer inquiries
  • Apply customer payments timely and accurately, ensuring all relevant systems are updated
  • Oversee and execute our cash collection efforts, ensuring timely receipt of outstanding customer balances
  •  Timely answer customers/internal stakeholder questions regarding invoicing and open balances
  • Provide weekly reporting updates to Controller and Senior Revenue Manager customer balance status
  • Continuously recommend and help implement improvements to our existing processes
  • Support our Finance team with projects, as needed


Who You Are

  • 3+ years of account receivable (A/R) and collections experience
  • Self-motivated with ability to manage own workload independently and efficiently
  • Proficient with Excel and comfortable using technology to automate processes
  • Capable of managing a variety of tasks and effectively assessing priority and urgency
  • Excellent verbal and written communication skills


Your Differentiators

  • Bachelor’s degree in Accounting or related
  • Prior experience working in a high-volume, fast-paced SaaS environment
  • Prior experience working with a variety of accounting tools and technologies


Your First 90 Days

In your First 30 Days:

  • Learn and build a comfort-level navigating our internal systems and the software used for our order-to-cash processes
  • Gain an understanding of our billing streams and collections processes
  • Learn our cash receipt process
  • Work with our Accounts Receivable team to understand common customer and internal stakeholder questions and how we resolve them


In your First 60 Days:

  • Own applying customer cash receipts and begin resolving questions through independent research
  • Own the management of our accounts receivable inbox; collaborate with team members as needed to ensure proper resolution
  • Ensure timely first-level of collection notes and calls


In your First 90 Days:

  • Drive our collection process, ensuring customers are communicated with in a timely manner with respect to past due balances, identifying and following up on accounts that need internal escalation
  • Provide weekly reporting to Controller and Senior Revenue Manager on the status of collections and customer accounts


Our Values

  • We are a Team. Employees, customers, and partners working together.
  • We are Customer-Focused. Customers are the heart of everything we do.
  • We are Driven. Seeking exceptional outcomes.
  • We Own our Success. Every employee has a stake in our company.
  • We do the right thing and have fun in the process. 


The salary range for this opportunity is $70,000 – 80,000 per year.

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