Technical Program Manager

We’re a $10+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Responsibilities: 

• Program Leadership: Lead and drive the execution of complex AI and data platform programs from concept through delivery, ensuring alignment with business objectives, timelines, and budgets.
• Stakeholder Management: Engage with cross-functional teams including Data Science, Engineering, Product, Compliance, and Executive Leadership. Facilitate clear communication and alignment across stakeholders at all levels.
• Risk & Issue Management: Proactively identify, track, and mitigate program risks and issues. Implement contingency plans to address potential blockers and escalations.
• Requirements Gathering: Translate high-level business and user requirements into detailed technical requirements. Work closely with technical teams to ensure feasibility, scalability, and alignment with architectural standards. This is not the prioritizing of the Product Management roadmap, but ensuring proper technical implementation and advancement of the Databricks and supporting platforms.
• Project Execution & Agile Delivery: Use Jira and other project management tools to manage backlogs, sprints, and releases. Facilitate agile ceremonies, ensure velocity tracking, and drive continuous improvement across teams.
• Business & Customer Focus: Collaborate with business and technical stakeholders to ensure technical solutions are usable, impactful, meet requirements, and deliver measurable value. Customer focused mindset to serve your internal stakeholders and collaborate with key departments and team members.
• Data & AI Platform Expertise: Collaborate with data engineers and ML/AI teams to deliver scalable data pipelines, data governance solutions, and AI infrastructure that supports product and operational needs.

Required Qualifications:

• 10+ years of technical program or project management experience, preferably in data and AI platform environments.
• Proven experience working with large-scale distributed systems, cloud data platforms, or machine learning infrastructure.
• Strong understanding of data lifecycle, including ingestion, processing, storage, governance, and AI/ML model deployment.
• Excellent stakeholder management and communication skills, including experience working with executive leadership and technical teams.
• Deep experience writing and managing detailed business system and technical requirements.
• Proficiency in Jira, Confluence, and other project management and collaboration tools.
• Strong risk management, decision-making, and prioritization skills in fast-paced, ambiguous environments.
• Customer-first mindset with the ability to balance technical trade-offs and business goals.
• Bachelor’s degree in Computer Science, Engineering, Data Science, or related field

Preferred Qualifications: 

• Experience working in regulated industries (e.g., healthcare, finance) with strict data privacy and compliance requirements.
• Leading programs focused on software/platform architecture, cloud platforms, ML and LLM, and data technology, bonus points for experience with Databricks.
• Training or certification in Project Management and/or Agile practices.

What We Offer: 

• Free premium medical, dental, life and vision insurance 
• Generous 401(k) match 
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses 
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling 
• Celebrations! We hit our goals and reward ourselves.  
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday! 
• Unlimited DTO — we believe in time off!  
• Virtual yoga, meditation or boot camp classes offered daily 

Compensation: Aya reasonably anticipates the pay scale for this position to be an annual salary of $170,000 to $185,000.