Are you a strategic thinker with a passion for using AI to drive business value?We’re building a world-class internal AI Value Creation team to help every department—from Marketing to Customer Success to Product and Engineering—unlock meaningful, measurable value with AI. As a Business Analyst on this team, you’ll operate like an internal consultant, embedding yourself in business functions to identify and define the highest-value AI use cases. Your mission is to be on the front lines of a company-wide AI transformation, acting as a key partner who can translate strategic goals into tangible business impact.
On a typical day, you might:
- Conduct interviews and discovery sessions with stakeholders across departments (Marketing, Product, Customer Support, etc.) to uncover pain points, inefficiencies, and opportunities for AI-driven improvements.
- Analyze and document current workflows and operational processes to pinpoint areas where AI can automate, augment, or optimize business activities.
- Stay up to date on emerging AI tools and trends, evaluating which solutions best align with the company’s strategic objectives and SaaS model.
- Collaborate with AI engineers and data scientists to evaluate the technical feasibility of use cases, and build business models that estimate ROI, cost savings, or efficiency gains.
- Convert technical assessments into executive-friendly presentations and narratives that clearly explain AI’s potential impact in business terms, including metrics non-technical leaders understand.
- Develop structured opportunity assessments and prioritization models that weigh business value, complexity, and organizational readiness to guide investment decisions.
- Run ideation workshops and co-creation sessions with departments to shape AI initiatives, while partnering with Ops, Finance, and Analytics teams to validate assumptions and promote change adoption.
- Monitor the progress of AI pilots and implementations, define success metrics, coordinate across teams to resolve blockers, and maintain a repository of validated use cases and business impact stories.
The ideal candidate will bring:
- 5+ years of hands-on experience in business analysis, internal consulting, or transformation roles—preferably in SaaS, tech, or data-driven organizations.
- Proven experience driving strategic or technical initiatives across multiple business units.
- Strong analytical and problem-solving capabilities; the ability to break down complex systems and find leverage points.
- Familiarity with AI/ML concepts, especially their application in real-world business processes.
- Experience building business cases, performing cost-benefit analyses, and modeling ROI.
- Excellent interpersonal and communication skills; you can translate between technical teams and business stakeholders with ease.
- Comfortable operating in ambiguity and driving clarity through structure and insight.
Compensation:
$ 92,000 – 126,000 (per year salary)
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