Operations Coordinator

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

This role supports end-to-end market launches, driving cross-team coordination, vendor and logistics management, and clear communication with local on-the-ground teams. The role also maintains documentation and project management tools to ensure alignment. Responsibilities span pre-launch planning through post-launch neighborhood expansion, helping ensure launches are executed smoothly and efficiently.

Responsibilities

• Support end-to-end market launch planning, including site readiness, equipment tracking, and coordination with the facilities team, contractors, and vendors.
• Manage logistics for robot deliveries, warehouse materials, furniture, and IT/charging setups for new depots.
• Coordinate onsite activities during pre-launch (e.g. vendor scheduling, equipment deliveries, inventory checks, robot arrival timing).
• Track and maintain documentation for permits, utility installations, lease agreements, and local compliance items.
• Own pre-launch checklists in collaboration with Expansion, IT, and Field Ops teams.
• Ensure vendors and contractors meet deadlines and quality expectations.
• Travel to launch markets to support launch-week operations (approx. 25% travel).
• Support ongoing expansion of neighborhoods post-launch (e.g. mapping, scouting, merchant outreach assistance).
• Help update and maintain internal project management tools (e.g. Jira, Notion, Google Sheets).

Qualifications

• 2+ years in operations, logistics, field support, or project coordination—ideally in mobility, AV, warehouse, robotics, or last-mile delivery.
• Highly organized with strong attention to detail and ability to juggle multiple priorities. You enjoy organizing documents and Google Drive, compiling information, and sharing information with cross-functional partners
• Comfortable working cross-functionally with technical and non-technical teams.
• Experience working with vendors and managing site-level logistics (e.g., furniture delivery, power installs, IT setup support).
• Clear and proactive communicator—both written and verbal.
• Self-starter who thrives in ambiguity and adapts quickly.
• Familiarity with project management tools like Notion, Jira, Asana, or Airtable is a plus.
• Willingness to travel and be hands-on during launch windows.

What Makes You Standout

• Experience working at a startup or fast-paced environment.