Benefits Specialist

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm is seeking a Benefits Specialist to play a crucial role in ensuring the smooth and accurate administration of our employee benefits programs, both domestically and internationally. You will be responsible for providing essential support to employees, maintaining data integrity, and assisting with various operational tasks to ensure compliance and efficiency.

What you’ll do:

• Tier 1 Support & Issue Resolution: Serve as the primary point of contact for all Tier 1 benefit-related inquiries within Workday, covering US, EMEA, and Leave of Absence (LOA) questions.
• Data Management & Maintenance: Monitor and resolve file feed errors on a daily/weekly basis to ensure data accuracy and integrity, with a focus on US and Canada. Calculate COBRA subsidies and enter all sick leave dates into Workday on a monthly basis. Assist with gathering required documentation for Leaves of Absence in EMEA regions.
• Payroll & Leave Management: Manage questions and payroll processes related to leaves on a bi-weekly/semi-monthly basis. Administer Return to Health (RTH) program questions and leaves.
• Administrative Support: Process day off requests via Workday tickets and accurately record in the designated tracker. Process and audit Benefits Enrolments with third-party vendors in applicable regions.
• Project Support: Assist with updating benefits websites and internal drives. Assist with the implementation and ongoing maintenance of retirement file feeds with new vendors. Provide support for the onboarding and buildout of new benefit programs in EMEA regions.

What we look for:

• Experience: 6–12 months of relevant experience in HR operations, benefits administration, or a similar role. Familiarity with global benefits administration is a plus.
• Technical Skills: Proficiency in Workday required. Strong understanding of HRIS systems and data management. Proficient in Google Suite (Sheets, Drive), as well as Excel.
• Soft Skills: Excellent communication skills, both written and verbal, with the ability to clearly explain complex information. Strong attention to detail and accuracy. Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work independently and as part of a team.
• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent practical experiences.

Base Pay Grade – E
Equity Grade – 2

Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).

USA base pay range (CA, WA, NY, NJ, CT) per year: $80,000 – $100,000
USA base pay range (all other U.S. states) per year: $71,000 – $91,000