Case Entry Specialist

The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

Location: Remote within US Only

Hourly Salary: $18:00

Required Schedule: Sunday-Monday, 11:00 AM – 8:00 PM EST, Tuesday-Thursday, 8:00 AM – 5:00 PM EST

Job Description & Responsibility

• Transcribe information from clients’ EMRs into required electronic format; check completed work for accuracy
• Monitor shared inboxes and internal request dashboards
• Receive and document incoming emails, calls, tickets, or voicemails
• Follow up with the client or internal staff via email or phone for additional information as requested
• Export and upload documents within CorroHealth proprietary system
• Cross-trained on various functions within the department to support other teams as needed
• Other responsibilities as requested by management
• Equipment provided to do the job from your home office with a secure internet connection

Skills Required 

• Detailed oriented
• Proactive and self-directed
• Shows initiative and responsibility in taking the necessary steps towards problem resolution
• Meets or exceeds both quality expectations
• Works independently but also a team player
• Extremely organized and action-oriented
• Excellent critical thinking skills
• Demonstrates strict adherence to HIPAA/HITECH compliance

Education/Experience 

• High School Diploma or equivalent required
• Bachelor’s degree preferred
• Prior knowledge of accessing hospital EMR’s preferred
• Experience working with Salesforce, a plus
• Proficient in relevant computer applications such as MS Office, accurate keyboard skills
• Ability to maneuver between multiple screens

• Medical/Dental/Vision Insurance
• Equipment provided
• 401k program
• PTO: 80 hours accrued, annually
• 9 paid holidays
• Tuition reimbursement