Technical Program Manager

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free hard-working people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology are changing the face of enterprise networking and making cloud-managed IT a reality. Come be a part of the team that delivers innovative products for businesses and organizations of all sizes.

We are looking for a Technical Program Manager to drive New Feature Introduction (NFI) for our firmware and software program, working closely with our Software, Hardware engineering, Product Management, Marketing, Support, Sales, Strategy, Finance, Legal and Operations teams to lead, facilitate, and deliver new firmware and software features with Cisco Meraki from concept to delivery. Our goal is to deliver high quality products on time and within budget.

You will be responsible for the following:

• Leading NFI programs / projects for Meraki product portfolios
• Building and drive program plans with well-managed dependencies and partner alignment
• Understand product use-cases and communicate technically with engineering teams
• Implementing and track program work, milestones, action items, dependencies, risks, and mitigation plans
• Crafting project status reporting and deliver executive briefings to update senior leaders and partners
• Adhering to metrics and governance for Meraki’s process and provide inputs for process improvement
• Cultivating healthy collaboration between teams and develop strong working relationships with multi-functional teams to best understand and deliver on the business goals and priorities

You are ideal for this role if you have:

• Bachelors or higher degree in a related technical field or equivalent experience in software engineering and NFI
• Proficient in Agile Process Management Processes. Should be able to deal well with rapid changes, and feel comfortable navigating uncertain/ambiguous situations.
• Experience driving Cross functional programs with diverse operating models across the engineering teams.
• 4+ years of proven experience as an Engineering Program Manager or Technical Program Manager in software, embedded, or product delivery
• Consistent track record of delivering high quality products start to finish
• Experience working across global teams to drive programs, optimally through multiple time zones
• Experience working in medium to large size companies that have gone through personnel growth in the SW engineering organization
• Strong understanding of hardware and software development for bringing new products to market
• Excellent communication, interpersonal, and presentation skills
• Experience with project planning tools (JIRA, Gantt charts, MS Project, Confluence, Google Docs, Sharepoint)
• Experience in managing Kanban and managing multiple Scrum groups
• Previous software engineering experience strongly preferred

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.