Administrative Executive Assistant – Revenue

As an Executive Assistant at Iterable, you’re at the heart of our business and the soul that keeps the team moving forward. In this role, you support the CRO and the SVP of Customer Success. Occasionally you will also need to cover for other EAs on vacations or as needed. Your role as an EA is to help them be more effective, by helping them stay focused by resolving operational and administrative issues before they arise. You will move quickly with the fast-changing environment and will be up to date with the latest going-ons in each department. In addition to being very organized and analytical, you show ownership, are extremely proactive, possess strong communication skills, and are comfortable working behind the scenes.

You’ll get to:

• This is a remote role, though strong preference for candidates located in the EST/CST timezone
• Occasional travel will be required
• Provide EA support to other executives (please note that assignments might change in the future)
• Proactively and strategically manage calendars and priorities
• Schedule a high volume of meetings with internal and high-caliber external partners including investors, board members, and customer prospects across time zones
• Be the culture carrier of the supported teams, manage and plan team events, on-sites, and swag
• Manage, process, and review expenses for the executives, and their team’s direct reports as needed
• Partner consistently and efficiently with other members of the EA team and cross-functional partners across the org
• Schedule internal and external meetings with a variety of cross-functional partners
• Respond and take action on a high volume of slacks and emails with urgency and professionalism
• Perform a variety of administrative tasks (manage calendars, book travel, etc)
• Ensure executives balance team interaction, strategy, meetings, and personal time
• Manage small projects as needed

We are looking for:

• You have experience supporting multiple C-Level executives in customer/facing roles (i.e. COOs, CROs, CEOs)
• You have experience liaising with high-caliber external customers and partners
• You have experience ensuring excellent AV experiences (managing Zooms, recordings, in-person logistics)
• You have experience organizing events like QBRs, Executive dinners, etc.
• You maintain a high level of confidentiality, professionalism, discretion, and judgment at all times
• You have a point of view about how to best structure your executives’ time, always looking for ways to create efficiencies and balance in their days
• You can manage a high volume of external and internal facing requests with organization and a sense of urgency
• You have experience managing a high volume of emails and slacks, prioritizing, and ensuring timely follow-up and through
• You can work autonomously and exercise strong decision-making skills when necessary
• You have proven ability to work in a fully remote setting
• You have a strong team mentality and enjoy working closely with your teammates
• You proactively build professional relationships with internal and external stakeholders
• You have strong communication skills and keep stakeholders in the loop at all times
• You are organized, detail-oriented, and professional
• You have previous experience in an Executive Assistant role with a fast-paced SaaS startup company of a similar size
• You are responsive to internal and external requests and work efficiently
• Experience with G-Suite and Expensify
• You live by our values: Trust, Humility, Growth Mindset and Balance

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $102,500 – $158,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.