Voice over Internet Protocol (VoIP) is a technology that enables voice calls over a broadband Internet connection rather than a standard analog phone line. Certain voice-over IP telephone services may limit calls to others using the same service, while others permit calls to any telephone number, including local, long-distance, mobile, and international numbers. Additionally, some VoIP services function exclusively through computers or specialized VoIP phones, whereas others allow the use of a traditional phone linked to a VoIP adapter.
VoIP telephone services changed how we communicate, providing an efficient, cost-effective alternative to traditional phone services. Here are 30 of these services that can used in 2024.
1. RingCentral
RingCentral, designed specifically for businesses, is known for its exceptional reliability, with a 99.999% uptime guarantee. The platform works seamlessly on both iOS and Android, offering a variety of features that include document sharing, call logging, group messaging, and easy call transfers between desktop and mobile for added flexibility. It also provides useful tools like call recording, voicemail transcription, and task scheduling.
Pricing
- Core Plan: $30 per user per month
- Advanced plan: $35 per user per month
- Ultra plan: $45 per user per month
2. Ooma
Ooma provides scalable solutions, positioning it as a strong option for small-business phone services, particularly for businesses with remote employees. Ooma’s basic phone system focuses on VoIP calls, with other channels like video, SMS, and team chat available only on higher-tier plans. All plans offer essential routing features like voicemail, IVR menus, and ring groups, making them effective for call management.
Pricing
- Basic plan: $19.95 $29.95
- Office Pro Plus plan: $29.95
3. Zoom Phone
Zoom’s voice-over IP telephone services offer excellent value, including unlimited calling, texting, IVR, call queues, and call monitoring tools like whisper and barge. It doubles as a UCaaS platform, integrating team chat and connecting seamlessly with Zoom’s video meetings, making it more than just a basic phone system. Its intuitive desktop app, familiar to Zoom users, provides an easy interface for managing calls, texts, and messages.
Zoom Phone has three pricing plans ranging from $120/user/year to $240/user/year.
4. Dialpad
Dialpad’s cost-effective, well-designed VoIP solution, Dialpad Talk, is ideal for businesses using softphones. The software uses cloud calling and AI to enhance productivity and flexibility, allowing employees to work from anywhere on any device. Its AI-powered voice intelligence automates note-taking and detects customer sentiment during calls.
- Price: $35/user/month on a monthly plan
- $25/user/month on an annual plan.
5. Nextiva
Nextiva stands out as a VoIP phone system with diverse messaging channels, including live chat, messaging apps, social media, email, and review platforms. The phone system itself is reliable and user-friendly, featuring a drag-and-drop IVR setup tool. Plus, its flexible pricing allows you to select only the features you need, avoiding costs for unnecessary extras.
Pricing (per user/month)
- Core: $30
- Engage:$40
- Power Suite:$60
6. Intermedia Unite
Intermedia Unite offers a unified communications platform that integrates team collaboration tools with VoIP capabilities. It stands out with its extensive unlimited calling across 33 countries and includes unlimited SMS texting within the U.S. on every plan. With support for multiple communication channels—voice, SMS, video, and chat—across both desktop and mobile devices, Intermedia Unite is user-friendly and has a lot of features.
Pricing (per user/month)
- Advanced: $22.99
- Pro: $27.99
- Enterprise: $32.99
7. Grasshopper
Grasshopper’s VoIP phone system caters directly to small teams and solopreneurs seeking a straightforward phone setup. It offers essential features like call forwarding, transfers, and voicemail transcription. With its easy interface and unlimited calling and texting, Grasshopper suits teams focused on communication without extra features. The simplicity of its desktop and mobile apps enhances usability, while the dashboard includes only core functions: calling, texting, voicemail transcription, call forwarding, and transfers.
Pricing
- Grasshopper’s starting price is $18 per month for one line and one phone number.
- $32 for one number with three extensions
- $70 for four business numbers and unlimited extensions.
- All plans include identical features, along with unlimited calling and texting.
8. Aircall
Aircall combines a modern, user-friendly design with VoIP phone capabilities, allowing unlimited calls and high-texting limits. It delivers standout features like a shared call inbox, customizable call distribution, support for simultaneous calls on a single line, and queue callbacks. These tools make it particularly valuable for customer service and sales teams aiming to deliver excellent phone support without the expense of a full-scale contact center.
Pricing (monthly)
- Essentials: $40
- Professionals: $70
9. Google Voice
Google Voice voice-over IP telephone services offer an intuitive interface and solid value. Setting up a new business number is quick and only takes a few minutes. The dashboard provides a spacious layout that highlights essential tools: voicemail, ring groups, and IVR menus. With these straightforward features, most small businesses can create an affordable inbound call-handling system without unnecessary extras. Instead of an overwhelming selection of advanced options, Google Voice emphasises what matters: unlimited calling, SMS texting, voicemail, call routing, and analytics.
Pricing
- Starter: $10
- Premiere: $30
10. AXvoice
AXvoice delivers over 30 VoIP features, including call forwarding, anonymous call rejection, advanced voicemail, call logs, and online account management. Additionally, users can add and manage any virtual number within their account. AXvoice caters to both residential and business customers with its VoIP phone services and solutions.
Pricing(monthly)
- Residential VoIP unlimited plan: $8.25
- Business VoIP business plan: $14.99
11. 8×8
8×8 delivers a unified communication platform that combines a business phone system, video conferencing, a contact center, and enterprise-grade APIs into a single solution. With data security and compliance with standards like HIPAA, this platform ensures safe and reliable communication. The contact center enables meaningful customer interactions by providing secure, intelligent support through features like an AI-powered customer assistant, omnichannel routing, an adaptable agent workspace, and proactive customer outreach.
Pricing
Pricing 8×8 provides five pricing options: X2, X4, X6, X7, and X8. Each option offers a unique set of features to meet varied business needs. Since pricing details are not publicly available, interested businesses should reach out to a sales representative to select the best fit.
12. GoTo Connect
The Dial Plan Editor on the platform features a user-friendly drag-and-drop interface and customizable call rules, allowing users to easily create ring groups, auto attendants, and schedule-based call forwarding. Additionally, it enables users to record unlimited automated greetings and IVR menu options, offering a more personal touch for those looking to politely decline telemarketing calls.
13. OpenPhone
OpenPhone simplifies communication with its user-friendly setup and convenient automated features for managing caller interactions. You can quickly set up OpenPhone by selecting a local or toll-free number, or by porting your existing number. You can grant teammates access to the shared inbox, allowing them to make calls, view messages, and receive incoming calls. Additionally, you can enhance your responsiveness by configuring automated texts for missed calls during and after business hours.
Pricing
- Starter: $15
- Business:$23
- Enterprise: Contact sales