Associate Software Development Manager

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Associate Software Engineering Manager Research & Strategy

Why We Have This Role

As an Associate Manager, Software Engineering you will guide a team of engineers in building simple solutions to solve hard problems. You will drive product or platform development from roadmap planning through engineering execution to production operations. While managing employees you will also get your hands dirty by executing actual engineering tasks.

How You’ll Find Success

• Excellent communication skills and the ability to lead and motivate a team
• Strong customer service orientation and the ability to recognize and resolve customer issues quickly and effectively
• Solid understanding of the software engineering lifecycle and agile development methodologies
• Extensive experience in software engineering and project management, as well as a strong understanding of development best practices and technologies

How You’ll Grow

As an Associate Manager of Software Engineering at Qualtrics, you should love building simple solutions to solve hard customer use cases or engineering scalability problems, and design systems in an agile environment to withstand hyper growth and owning quality from end to end. You will enable your team to work with design and product teams to understand needs, propose features, create early prototypes, and transform them into exciting end user features.

 Things You’ll Do

• Own engineering roadmap for the product and work with stakeholders to build quarterly plans
• Actively manage team or teams of employees, gathering and providing candid feedback, mentoring and coaching individuals and delegating appropriately
• Instill best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on timely schedules
• Drive planning meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers

 What We’re Looking For On Your Resume 

• Bachelor’s degree in Computer Science
• 7+ years of relevant experience
• 2+ years of management experience
• Experience in hiring and managing teams of engineers
• Proven track record of successful project planning and execution
• Strong algorithms, data structures and coding background
• Disciplined approach to testing and quality assurance
• Experience with web infrastructure and distributed systems
• Experience with software engineering best practices (e.g. unit testing, code reviews, design documents, architecture reviews)
• Strong level of curiosity and interest to learn

 What You Should Know About This Team

Qualtrics Self-Serve Online Panel combines the powerhouse of Strategy & Research tools and use cases with our strong panel network. You will work to create a differentiated self-serve offering. Researchers will be able to easily define targeting criteria for their desired audiences, pay via credit card, and launch their study—all within minutes and all on their own (no manual engagement with Sales or Delivery).

Our Team’s Favorite Perks and Benefits

• Qualtrics Annual Experience Bonus ($1,800) can be used for an experience of your choosing: concerts, vacation, event tickets, etc…
• Global Wellness Benefit ($1,200) reimburses employees to stay on top of their health and wellness
• Quarterly team building events
• Great standard benefits package (medical, dental, vision, life insurance, 401k, etc)
• Snacks, drinks, and free lunches in our office

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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